Customer answering machine

pianolover 88 pianolover88 at hotmail.com
Mon Jun 12 17:16:11 MDT 2006


DON'T leave messages! They don't always call back either way. I only talk 
with my clients "live" and never leave messages when calling to set up 
appoinments. If I do get a machine, I promptly hang up and try again at a 
later time.

Terry Peterson



----Original Message Follows----
From: Carman Gentile <cgpiano at humboldt1.com>
Reply-To: Pianotech List <pianotech at ptg.org>
To: pianotech at ptg.org
Subject: Customer answering machine
Date: Mon, 12 Jun 2006 15:50:39 -0700

My Colleagues,

  When I am calling my clients to book an appointment, I'm not sure what 
message to leave when I get their answering machine.
Sometimes I will ask them to leave ME a message telling the best time/day to 
call them back.  Sometimes I will suggest a day or time or range of days or 
times to make the appointment.
I do not have a consistent strategy on how to make best use of their 
answering machine and so I hereby solicit your advice.

Carman Gentile RPT




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