DON'T leave messages! They don't always call back either way. I only talk with my clients "live" and never leave messages when calling to set up appoinments. If I do get a machine, I promptly hang up and try again at a later time. Terry Peterson ----Original Message Follows---- From: Carman Gentile <cgpiano at humboldt1.com> Reply-To: Pianotech List <pianotech at ptg.org> To: pianotech at ptg.org Subject: Customer answering machine Date: Mon, 12 Jun 2006 15:50:39 -0700 My Colleagues, When I am calling my clients to book an appointment, I'm not sure what message to leave when I get their answering machine. Sometimes I will ask them to leave ME a message telling the best time/day to call them back. Sometimes I will suggest a day or time or range of days or times to make the appointment. I do not have a consistent strategy on how to make best use of their answering machine and so I hereby solicit your advice. Carman Gentile RPT
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