I want to change this up for the next part of the discussion..and I am hoping that this year's Convention will shed some light for me personally. I am perhaps the worst salesman in the world - the guy who couldn't sell heat to an Eskimo..yet when it comes to knowing my abilities and what I can do with a particular instrument, I am left with my word and my word only. So I am asking: how do you get them to spend the necessary funds to do the work that's needed? This K&B, which, in my opinion James, WOULD be a good piano. With the proper treatment, that 5'4" would sound at least a foot bigger. We all know that..but how do you get them to do it? Are there samples one brings into an evaluation..physical samples..good-looking paperwork (ahem)?? - for every 10 jobs I appraise I might get one of them. I would really like to improve that ratio. Hey - if I double it, I'm way ahead of the game!! Not all the jobs I see are complete re-manufactures - some are your basic hammer/shank/flange/ regulate variety, and then there's the old upright - ornate case - family heirloom - Billings Flanges - and they shriek when they hear anything above 5k to do the work right.....the one thing I insist on mentioning at the time of appraisal is that my word is my bond, and what's on paper is what you'll pay. I don't like the "come in low, get the job, and take it from there" approach. I would not want that done to me, and hence I won't do that to potential clients. Granted, there are people out there, perhaps reading this, that do this type of work full time, but might shy away from this piece because: they have enough work, or it's not worth it to them to spend the time to re-manufacture the instrument...but then there's people like myself with a bevy full of knowledge, and good deal of practical experience, good business practices, a willingness to make it right, and I can't get them to tune it.... My breath doesn't stink, and I take a shower every day. How do you get them to pull the trigger? -Phil Bondi(Fl)
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