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[Andy Rudoff]

> Anybody checked their isp server for messages caught by them and held as 
> spam? I just did and found over twenty recent messages to Pianotech that 
> were grabbed by my server as spam. Can anybody explain how this might be 
> happening? I usually check my sever once a month to check on this sort 
> of thing, but have never had any Pianotech or CAUT messages go astray 
> before.

The recent upgrade of the software on the PTG server caused a couple
ISPs to behave this way.  Usually they have some way for you to indicate
that the messages are not spam, and once you do that for a couple messages,
their spam filter "learns" and stops filing the messages as spam.

For the exact details on why those messages were filed as spam, you'll
have to ask your ISP -- only they know exactly what rules they're using
and why the software upgrade suddenly caused that behavior.

The good news is that it doesn't seem to be permanent and once the
ISP learns they filed the message incorrectly it clears right up.

-andy