That's happened to me before. Someone calls me back and says "this note doesn't sound right", and I say, "compared to what?", and they say, I don't know, it just doesn't sound in tune (the unison was clean). I also recently lost a long term customer unbeknownst to me until much later because I started tuning his two pianos in unison using a Verituner and it turned out he didn't like the tuning as much as when I tuned it by aurally. I guess I was flattered...well, sort of. I did give up the VT not long after...not that there's anything wrong with it. David Love davidlovepianos at comcast.net One word of caution: I worked very hard to clean up a really lousy, noisy treble on a Baldwin console. The lady called me back, unsatisfied. Pleased to say it's a very rare event.) I went back and it sounded aok to me. She claims I killed the tone of her piano and ruined the sound. Hasn't had me back, either. Some times, we can be too smart by half. Maybe we shouldn't be afraid to interview the clients more thoroughly as to their preferences, what they hear, what bugs them, etc., rather than just tuning the piano the way we like it. Alan Barnard Thinking out loud in Salem, MO Salem, Missouri _______________________________________________ Pianotech list info: https://www.moypiano.com/resources/#archives
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