Treble tuning for elderly clients

[pianotune05 at comcast.net]

Hi Ric,
Great post! Says it all. Thanks.
Marshall

-------------- Original message -------------- 
From: Ric Brekne <ricbrek at broadpark.no> 

> A typical chest beater post to be sure, and Alans reply is at least one 
> exception to the rule as these threads go. Lets face it folks... its 
> not about customers being right or wrong, or about tuners not getting it 
> right or the rest of it... in fact its not a big deal at all. It just 
> boils down to... you cant win em all. 
> 
> Now some of ya'll can get up on your haunches and try and tell the 
> customer you know the one and only real truth, and that if they (the 
> customers) would only listen to you and forget about all the other 
> jokels they've been through before who only were their to rip off their 
> money anyways then all will be ok regardless of whether the customer 
> turns out happy or not... and you may even convince yourself you are 
> doing a service to someone (or thing) or another.... but me thinks you 
> are kidding yourself if you do. 
> 
> Just do your best... your very best to tune well and treat with the 
> customer well, and dont worry about it. Most often you'll have no 
> problems... and those times you do are.... well ... unavoidable. Let 
> the next guy try and please those you cant, and just keep on improving. 
> In the end its not the <> who is a cause for worry.... its not 
> even those other <> playing piano politics in all its variants. 
> The only person you have to worry about is yourself. Take care of your 
> learning curve and stay a nice person. You will succeed if you do. 
> 
> Cheers 
> RicB 
> 
> 
> 
> AB writes: 
> 
> One word of caution: I worked very hard to clean up a really lousy, 
> noisy treble on a Baldwin console. The lady called me back, unsatisfied. 
> (Pleased to say it's a very rare event.) I went back and it sounded aok 
> to me. She claims I killed the tone of her piano and ruined the sound. 
> Hasn't had me back, either. 
> 
> Some times, we can be too smart by half. Maybe we shouldn't be afraid to 
> interview the clients more thoroughly as to their preferences, what they 
> hear, what bugs them, etc., rather than just tuning the piano the way we 
> like it. 
> 
> Alan Barnard 
> Thinking out loud in Salem, MO 
> 
> 
> 
> Salem, Missouri 
> _______________________________________________ 
> Pianotech list info: https://www.moypiano.com/resources/#archives 
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