Clicking drop screws on a new Steinway

[Alan Barnard]

What's up with Steinway and drop screws? They can't seem to get them right.
Techs in this area have seen serious problems with too small, too fat,
sharp projections on top, etc.

And why will they not modify the zinging M backscales when tech after tech
has complained, computed and shared simple design fixes that work, been
forced to use felt or couplers or whatever. And how about the dealor who
tells the customer (who commented on it in the showroom but still bought
the piano) "Your tech will be able to fix that?"

This, to me, is the kind of arrogance and inattention to business that has
driven other makers into the porcelain receptacle.

Rant, pant.

But I have no strong feelings either way. Mr. Mellow, that's me.

Alan Barnard
Salem, Missouri