Clicking drop screws on a new Steinway

[Alan Barnard]

Yep. It's fun to call the S&S people: "Problem? What problem?"

Sorry, really in a cynical mood at the moment. I'll chill now.

Alan Barnard
Salem, Missouri


----- Original Message ----- 
From: 
To: pianotech at ptg.org
Sent: 05/25/2006 11:09:52 PM 
Subject: Re: Clicking drop screws on a new Steinway


 HI  David
  In the spirit of Jon Pages post.  Our new word for today is W-A-R-R-A-N-T-Y.
Repeat after me boys & girls...... warranty.  A 70 k piano has Warr....an....ty.
  Pinning the shanks!! Clicking drop screws.  I suggest a phone call to the factory yes ir ee.
  Perhaps the remedy is to buy German.  They seem to have gotten it right
   Dale

Re your other message, it is disturbing (actually the piano costs $70,000).
The shanks require repining (all of them were way too loose), and many jacks
required easing as they were too tight.  It's why I've given up on their
parts.   

David Love
davidlovepianos at comcast.net 


Dale Erwin--Piano Restorations
4721 Parker Rd.
Modesto, Calif. 95357
Shop 209-577-8397
cell 209-985-0990
Web site http://www.Erwinspiano.com 
Specializing in the Restoration, Service & Sales of
Steinway & Sons, Mason & Hamlin, & other fine pianos
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