UPS

[William Benjamin]

Isn't that the way the world goes around?  You give me a customer that
spends thousands of dollars, and see if I don't give them good service.

 

William

 

PIANO BOUTIQUE

William Benjamin

Piano Tuner Extraordinaire

 <http://www.pianoboutique.biz> www.pianoboutique.biz

The tuner alone,

preserves the tone.

 

  _____  

From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf
Of Farrell
Sent: Thursday, October 26, 2006 6:46 AM
To: Pianotech List
Subject: Re: UPS

 

> I think it's interesting that a low volume unknown (hands!) 
> can pay a premium price for fast delivery that gets there 
> whenever it eventually arrives, but a high volume business 
> gets next day service at "whenever" rates.

 

Scary indeed. A month or two ago I ordered a few lengths of 6" sewer pipe
for the ductwork on my cyclone dust collector from McMaster Carr (based on a
wonderful tip from someone on the pianotech list). I might have ordered it
around noon on a weekday. I figured maybe in a week or so it might arrive.
Next day at 9:00 am a truck driver from Southeastern Freight is knocking at
my front door saying he has a delivery for me (less than 24 hours after
placing my order via internet). I ask what the heck is it because I'm not
expecting anything. He tells me pipe from McMaster Carr. We unload it - its
all crated together in a crude, but heavy-duty wooden contraption.

 

So how did that happen? It took longer than that for SEFL to get our
soundboard crate off the loading dock and onto a semi trailer - and I even
brought it to their dock - do you think the CEO of McMaster Carr threw those
pipes into his pickup and ran them down to the local SEFL dock? Scary
indeed.

 

I just checked tracking on the soundboard crate. I see it is enroute to
Oklahoma City with an ETA of today. Don't hold your breath, but maybe it
could arrive in Wichita one or two days after that. I'll keep checking on
it, as I'm sure you will - the trick here is to not let it get lost when it
switches carriers in Oklahoma City (I think) - there will be a hand-off from
Southeastern to US Roadway (presumably) - or maybe Bob will take it from
there (wasn't that his name last time?). Anyway, we simply need to keep an
eye or two on it and call when it appears the crate is in limbo somewhere so
that they can track it down before it ends up in Saskatoon!

 

Terry

 

----- Original Message ----- 

> 
> It's scary.
> 
> This weekend, right in the middle of cutting a couple of sets 
> of ribs to length, my bandsaw went from cutting just fine, to 
> hhmmmmmmmmmm, in one flick of the switch. Might be the start 
> capacitor, or evil spirits. Either way, it would cost more to 
> find out than the garage sale motor originally cost me, so I 
> ordered a new replacement motor from Grizzly around noon on 
> Monday. Today (Wednesday), I got an e-mail notification that 
> it had gone out UPS on Tuesday, just a couple of hours before 
> it was delivered to my door.
> 
> I think it's interesting that a low volume unknown (hands!) 
> can pay a premium price for fast delivery that gets there 
> whenever it eventually arrives, but a high volume business 
> gets next day service at "whenever" rates.
> 
> Another day in the cheap seats, but my bandsaw is working just 
> fine now, thank you, so I'm dangerous once again. Now if 
> someone would clean up my shop tomorrow while I'm out 
> installing music in pianos...
> 
> 
> "Sometimes we sits and thinks, and sometimes we just sits"
> ----- Pogo -----
> 
> 
> 
> 
> Sigh.
> Ron N
>

-------------- next part --------------
An HTML attachment was scrubbed...
URL: https://www.moypiano.com/ptg/pianotech.php/attachments/20061026/fbe365ee/attachment.html