Scheduling question

[Michelle Smith]

I feel like I need to add my two cents because I am one of only two tuners
in my county.  Most tuners from the closest city either won't drive here or
charge a ridiculous amount for mileage.  

 

I've been able to charge pretty much whatever I want because people out here
are desperate for a tuner.  However, the majority of our population is not
wealthy and there is a line between a fair price for a service and gouging
your customer because you can.  I try to charge enough that I can make a
living, attract only serious customers, and provide more "bang for the
customer's buck".

 

Michelle Smith

Bastrop, Texas

 

 

  _____  

From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf
Of reggaepass at aol.com
Sent: Thursday, December 06, 2007 12:23 PM
To: pianotech at ptg.org
Subject: Re: Scheduling question

 

I'd like to underscore what Ed has said.  Incrementally raise your rates
until you reach that balance between being sufficiently booked (whatever
that is for your personal comfort level and lifestyle) and having at least
some potential customers not schedule an appointment because they want
cheaper.  (If they are serious about maintaining their pianos, don't worry,
they'll be back!).  According to the accountant of the highest earning tech
I know, at that end of the spectrum, if one third of inquiring potential
clients don't think you are too expensive, then you are not charging enough!
YMMV. 

 

Alan Eder

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