Scheduling question

Michael Magness IFixPianos at yahoo.com
Thu Dec 6 22:13:03 MST 2007


On Dec 5, 2007 5:55 PM, Annie Grieshop <annie at allthingspiano.com> wrote:

>  Something amazing has happened, and I would very much appreciate advice
> from y'all.
>
> How do you schedule your time when business gets good enough to keep you
> hopping?  How do you divvy up your weeks, days, and hours to ensure that you
> can provide a range of services?  Do you set aside specific time for
> different types of work?
>
> After seven years of hustling to make ends meet (which meant I had more
> than enough time to work at customers' sites and in my shop), I've moved to
> a new area which is turning out to be absolutely wonderful.  Today,
> however, it became very apparent that I'm going to have to become much more
> careful of my schedule if I'm to take advantage of the work opportunities
> that are being offered (and still do my best work, of course).
>
> So I would appreciate hearing how other folks do it.  Thanks!
>
> Annie Grieshop
>

Hi Annie,
Glad things are going well for you in your new locale! I haven't figured out
the answer to the scheduling thing yet, I've only been at this for 38 years,
if you fugure it out let me know!
I will suggest charging a reasonable rate for milage beyond a certain
distance, pick the number of miles that fits your situation best, for me
it's 25 beyond that I charge. If I have 3 appointments that day it gets
split 3 ways.
One suggestion I'll make although from what I know of you I don't think you
need it, don't schedule your time so closely you don't have a little time to
talk with your customer. I find talking with my customers gives me a sense
of their needs and the time to explain some things(educate)them about
pianos, specifically the needs of theirs when I'm not there.
I find raising my rates is something I do periodically as I see the other
things I pay for going up, I think most of us are pretty good at realizing
our own worth. I will relate one fact from my days in sales, whenever a
price hike came along we all felt very hesitant about going out and asking
that new increased price from the customer. Our feeling was, it's the same
product that cost less yesterday and today we are asking more for it without
adding anything to it. Until one of the managers finally pointed out what we
all should have realized. WE knew the price had increased, the customer
didn't, so when we asked for the higher price, we were the ones killing our
sales by being hesitant or mentioning the increase. If we just stated the
price, we had no problem because the customer was unaware of the change!

I have been reading the other posts in answer to your question and I saw
that Ken Jankura mentioned something about getting a sore shoulder if he
tuned too many in a day or a particularly tight pinned piano early in the
day. Something I learned years ago that always helped me maintain a healthy
shoulder was to stretch it while it was still warm from your morning shower.
Roll your towel up and tuck it under your arm then pull your arm down to
your side, slowly, gently, stretching the muscles and tendons of the
shoulder. Keep your elbow bent and pull your elbow against your side a few
times, flex your arm behind your back and pull with your other hand, gently,
a few times. Now your shoulder is loose and fully stretched out and ready
for full days work. I learned that from a Chiropractor friend and used it
for 30 years until I tore my right rotator cuff, full tear, 2 years ago,
which I rehabbed tuning pianos!

Mike
-- 
The real trouble with reality is that there's no background music.
Michael Magness
Magness Piano Service
608-786-4404
www.IFixPianos.com
email mike at ifixpianos.com
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