David This advice is for those who wish to keep their relationship to customers as cold, distant, "professional," and for some tuner personalities that might be a good thing. I prefer more of a family relationship: I get happy when they have a baby, want to know who got married, grieve when there's a divorce, mourn when one dies. After tuning for 20+ years I've seen numerous families grow up, kids get married and grandkids come. I love it. Somehow in those kinds of relationships they don't seem to mind if I need to use the facilities. Dean Dean May cell 812.239.3359 PianoRebuilders.com 812.235.5272 Terre Haute IN 47802 _____ From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf Of David Andersen Sent: Friday, December 07, 2007 10:22 AM To: Pianotech List Subject: Re: Scheduling question - benchmarks - business sense On Dec 7, 2007, at 6:38 AM, ron shiflet wrote: "Never, never, never use the bathroom in the customers home. You are invading their privacy. " Say what? Where is that wrong location you stay in? Waziristan? If I lose a customer because I asked to use their bathroom, good riddance. What an a**h**e. Ron, pull yourself together, man. A catheter, perhaps? DA -------------- next part -------------- An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/20071207/e24cd08d/attachment.html
This PTG archive page provided courtesy of Moy Piano Service, LLC