Annie - ROI? ----- Original Message ----- Dean, did I read that correctly: you send a thank-you note to every customer after every appointment? That's very classy! Do you know that it helps with repeat business, or are you just a classy sorta guy (or both)? It's a big ROI, if it works. VistaPrint has some really good deals on right now: 100 postcards for free, if you use their graphics and standard layouts (S/H extra but not exorbitant). I haven't seriously checked out their cards. Annie Grieshop -------------- next part -------------- An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/20071218/c11d1a1b/attachment.html
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