For me, everything gets marked up 100% of the cost of the part itself. This covers ordering, shipping, and a reasonable profit. Its easy to lose sight of the fact that we are providing a needed, professional service and the parts to complete the job. As in many fields, we are so close to the operation, we forget the years of training and experience we bring to the job, the hidden costs and expenses involved and the personal attention and education we provide every day. The first requirement of being in business is to make a profit. It should not be considered a hobby, do not feel guilty. Mike Kurta Syracuse chapter
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