Damp chaser

[Marshall Connolly]

Hey list!

I, too, have installed the systems in educational situations (they NEVER
bother to check the blinking light requesting more h2o in the winter) and
wonder too, if there is something more that we, the installers, can
recommend, or a way to guide the school systems (and private owners) toward
better stability and maintenance of these systems- and thus the extention of
life of their pianos.  As the price continues to increase to purchase the
very systems that we are installing, it becomes more difficult to "sell"
these systems, and I, for one, would greatly appreciate some
tech-assistence, technical bulletins, or something that will support the
systems we are so fervently recommending as the "Piano Life-Saver".... Any
thoughts, list???  When one's primary clientelle are private owners, how can
we offer better "support" beyond changing pads, and cleaning "smart" heater
bars without much assistance from the company?
I've installed close to 100 in the past few years, and I feel that the
company could keep us "in-the-loop" about advances and recommendations for
better 'customer care' regarding what is quickly becoming a $400-500.
investment into their instrument!

Marshall Connolly
falcone1132 at tmlp.com
Boston Chapter
#12836
----- Original Message ----- 
From: "Roger Wheelock" <roger at dampp-chaser.com>
To: <tune4u at earthlink.net>; "Pianotech List" <pianotech at ptg.org>
Sent: Wednesday, January 24, 2007 5:09 PM
Subject: Re: RE : Damp chaser


> Hello David and Alan,
>
> Our opinion is that the full system provides the best results due to the
> repeatable cycling of the humidifier and the dehumidifier.  However, at
> universities, keeping the humidifier filled in the summer can be a
> challenge.
>
> Mark Cramer works at Brandon University in Manitoba.  They shut their
> humidifiers off for the summer.  His climate is more extreme so he might
be
> a good one to talk to about shutting down the humidifier.  I believe he
> disconnects the humidifier heater bar from the humidistat, but doesn't
drain
> the humidifier.
>
> Roger
> Dampp-Chaser Corp.
>
> ----- Original Message ----- 
> From: "Alan R. Barnard" <tune4u at earthlink.net>
> To: <ilvey at sbcglobal.net>; <pianotech at ptg.org>
> Sent: Wednesday, January 24, 2007 4:17 PM
> Subject: RE: RE : Damp chaser
>
>
> > Methinks ...
> >
> > 1. It seems like if the system thinks it needs water, it needs to be
> > there. My customers say they still have to fill the tank from time to
time
> > during the dry season. I suppose some of that is evaporation but ...
> >
> > 2. It runs the risk of extra drying-out if it cycles to the humidifier
> > side because you'll have one heater bar or the other (tank one) turned
on
> > 24/7
> >
> > 3. It's hard enough getting people into the habit of routinely checking
> > das blinkenlitz ... I wouldn't want to interrupt anyone's "training" in
> > this regard.
> >
> > Hey Piano Saver Corporate! Anyone monitoring care to way in?
> >
> > Alan Barnard
> > Salem, MO
> > Joshua 24:15
> >
>
>
>