It should be a warranty issue. Unfortunately, I have been advised that the acceptable pinning friction on a new Steinway is .1 - 4 grams. Whether or not they will cover it is another issue. Twenty swings is too loose. David Love davidlovepianos at comcast.net www.davidlovepianos.com -----Original Message----- From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf Of David Renaud Sent: Wednesday, November 07, 2007 6:54 AM To: Pianotech Subject: New Stein. A loose hammer flanges Steinway A is less then 1 year old. Rep. problem, on fast playing, trills some note fail. regulation is technically correct by specs. 20 swings plus on hammer flanges. Rep. springs are loose enough not to cause jumping hammers. Not tight enough to support the window. Tightening the spring even very little makes the hammer jump. Blown out flanges make for a very small window of opportunity for the rep spring to interact properly. Questions 1) Should the flanges blow out so quickly.....or rather is this common on the new Steinway. Note: this is a serious player that can really play difficult material. 2) Should this be a warranty issue, or is this considered grey area to negotiate with the store. 3) When examining pinning issues. What effect on touch, response, rep. would you expect from other pinning issues....loose wippen, rep lever, jack. I do not normally look at these, but in this case I think I should investigate deeper. Thank You David Renaud Be smarter than spam. See how smart SpamGuard is at giving junk email the boot with the All-new Yahoo! Mail. Click on Options in Mail and switch to New Mail today or register for free at http://mail.yahoo.ca
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