Can I do some repair ?

joel a. jones jajones2 at wisc.edu
Fri Aug 1 09:49:29 MDT 2008


List,

Situation:    Recently retired professional.  Has plenty of time, and 
claims to be an amateur wood worker.  Sold their house and are moving.  
Time to fix the piano or.....    I give him an estimate for
the repair.  As we talked he asked if there were things he could do as 
this was of interest to him.

Can I do some repair and save some money???????

Glimpsing his copy of Reblitz I answered I charge XXX an hour if you 
help.         He said GREAT !       Many hours later and twice the 
amount I quoted he was still saying GREAT !

1. He found that the regulation, cleaning was time consuming and very 
refined.

2. He found a new respect for what was involved in the repair of his 
piano, and the skill
I have developed over the years in my profession.

3. It is now HIS piano and he is proud of his accomplishment.   He has 
a big investment in that
piano, and the education was worth the price to him.

I took a great leap of faith with this customer, and I'm glad I 
followed my intuiation.
Anybody have this type of experience?


Joel Jones, RPT
Madison, WI
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