In a message dated 8/15/2008 12:02:22 P.M. Eastern Daylight Time, piannaman at aol.com writes: Just a couple of ideas... I wouldn't return all of her money. But in order to keep the peace, I'd consider a 1/2 refund. I have no doubt the piano sounds as good or better than ever, but you'll never persuade her of that. Or you could offer to go over and "retune" the piano the way it was, give her a -25c pitch adjustment and a refund....not the best choice, for sure. Refunding money would be admitting you did not do a good job in the first place. She will not be happy with any tuner, present or future, so do not refund her money and instead stick to your suggestion that she should find someone else. She won't be happy with them either. Donot give her any suggestion as to who she should call next. Leave that to her devices. Wash you hands and walk away. Bob Bergantino, RPT Willoughby Hills, Ohio **************Looking for a car that's sporty, fun and fits in your budget? Read reviews on AOL Autos. (http://autos.aol.com/cars-Volkswagen-Jetta-2009/expert-review?ncid=aolaut00030000000007 ) -------------- next part -------------- An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/20080815/dd9a0d26/attachment-0001.html
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