Customer Complaint on Tuning

[David Ilvedson]

Of course the next tuner will have the advantage of a reasonably in tune piano to begin with...;-[

David Ilvedson, RPT
Pacifica, CA  94044

----- Original message ----------------------------------------
From: A440A at aol.com
To: pianotech at ptg.org
Received: 8/15/2008 5:34:55 AM
Subject: Re: Customer Complaint on Tuning


>Terry writes:


>> I don't think there is any real good resolution to this situation. Any 
>> great ideas? Just tell her to find someone else and leave it at that? Seems like 
>> the only thing that makes any sense to me - but I kinda hate taking her money 
>> also.....
>> 
>    Then don't.   Send the money back, with a note saying that you are unable 
>to meet the expectations of her ears, and suggest that she try another tuner. 
>  It may be that the next tuner will tell her that the piano is in tune and 
>she will realize that you weren't treated fairly,   or the next tuner will 
>smack the tar-baby and tell her to "Just wait until you hear my tuning".   Maybe 
>everybody will get what they deserve. 
>Regards, 






>Ed Foote RPT
>http://www.uk-piano.org/edfoote/index.html



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