Tuning stability and efficiency

[J Patrick Draine]

On Tue, Aug 19, 2008 at 11:12 PM, Ben Gac <ben at benspianotuning.com> wrote:

>   So it seems to me--unless the piano is AT PITCH, if one really would like
> to do a stable tuning, he/she should always make two passes?  That would add
> about a half hour to a normal tuning time, wouldn't it?  Do you
> "two-passers" fit that into your normal tuning fee?



YES!
The average customer wants to be told The Price for a normal job. Figure out
what 2 hours of your time is worth, and make that your basic charge for a
Piano Service Appointment. Unless you're a natural born salesman up-selling
basic stuff to a reluctant client is a drag. There's always more than a
minimum one-pass tuning that needs to be done (unless you're there *very*
regularly): pitch adjustment (up or down), capstan adjustments, hammer
spacing, tightening rattling flange screws etc. If it looks more than 2 hrs.
of your time, work up an estimate before proceeding.
YMMV,
Patrick Draine
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