Well, She has only had the piano for just under a yr. and it was a new purchase from a dealer that sends me all of its calls. I felt it would cause more trouble than I wanted to deal with, and that there may be a way to bill Baldwin. -------------- Original message from "William R. Monroe" <pianotech at a440piano.net>: -------------- Rick, With all respect, why did you make your clients problem cost you? I don't mean to condescend (I've been there and done things like that too). But, it sounds like she had a problem, and you fixed it. Tune plus 3 hrs, yes? Maybe 2hrs if you think you somehow should have been quicker/better. Regardless, why didn't you charge for your time?? William R. Monroe Taking the cheek blocks and fallboard out was another lesson in frustration. Anyway, I got this shinning example of piano design back together and got the thing working reasonably well, but what is the connection between the rest bolts and key dip? 4 hrs.(including tuning) $85 Not a great day. Thanks, Rick Ucci/ Ucci Piano -------------- next part -------------- An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/20080214/b5edb0fb/attachment.html
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