I propose a discount for customers who bring their instruments in to the shop for the tune up... ww On Jun 7, 2008, at 8:42 AM, Matthew Todd wrote: > I recently purchased $2,000 of furniture from a store, and they > charged me a $50 fuel surcharge for delivery. They obviously wanted > that extra buck from my pocket. Everytime I see companies do a fuel > surcharge it irritates me, so why would I want to turn around and do > the same thing to my customers? A local bottled water carrier > charges an $11 surcharge. Now get this....they may have 20 > customers within a 10 block radius, and they'll charge each one the > 11 bucks!! It is just a way for companies to make us pay for what > is ultimately their responsibility! > > When a client calls inquiring about our tuning rate how many of us > would actually say, "Yes Mrs. Jones my standard tuning rate is $xxx, > plus tax, plus fuel, which is $xx", and in the back of your mind > you're thinking, "lol, what a sucker!" > > I personally will charge a little more for clients in different zip > codes. But personally, if I decide to service a particular area, I > need to bite the bullet and not be so picky. Heck, if that's the > case, the customer should charge us for the air we breathe in their > home, and for using their piano bench! > > If I ever find myself going to a fuel surcharge, maybe I need to > reevaluate how I am living and see if there are any frivolities or > luxuries I can do without. But that is just me, and before any of > you start ripping my head off....it is just MY OPINION! There, I > said it, and I feel better already. > > Have a beautiful day! > Matthew > > Phil Bondi <phil at philbondi.com> wrote: > Mike, since May 1, I've added a 'trip charge' to my bill. > I've had a few questions, and no one has complained. > > My charge is based on zip code..how far a particular > client's zip code is from mine(one way), and I figured .xx X > those miles(based on google maps) to reach my figures. If > I'm servicing more than 1 client in that zip code on that > day, both get charged the same amount. Someone in the same > zip code as me still gets charged a minimal amount. If I > turn the key of my truck to get to you, you're being charged. > > Mike, I feel like I've been a 'good guy' long enough..I did > alot of research and some soul-searching to come to this > conclusion: > > -When I last raised my rates(May '04), I was by far the 2nd > most expensive tech in my area. > -When I raised my rates, the price of a gallon of regular > was 1.759. > -I can't continue to hemorrhage cash into the > truck..someone's gotta pay. > > So far this works for me. > > -Phil Bondi(Fl) > -------------- next part -------------- An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/20080607/3a9a0699/attachment.html
This PTG archive page provided courtesy of Moy Piano Service, LLC