SAMICK - no pay? or slow pay?

[Diane Hofstetter]

John,

I have been trying to reach technical support at Samick for two weeks now--a Kohler and Campbell (SG 155) has action centers throughout seizing up--in a very prestigeous location.

They won't return my phone calls or emails.


Diane

Diane Hofstetter
     3909 E. Fourth Plain Blvd. #70
     Vancouver, WA 98661
          360-699-1626

     dpno2nr at yahoo.com



-----Original Message-----
>From: John Dorr 
>Sent: Oct 1, 2008 6:26 AM
>To: pianotech at ptg.org
>Subject: SAMICK - no pay? or slow pay?
>
>
>Hi,
>
>I'm having a lot of trouble getting paid on a warranty repair from Jane Jones
>at Samick.  She hasn't returned any of my NUMEROUS phone calls for a
>4-month-old invoice.
>
>Anybody else have similar problems with her/them?  Do you know how to get them
>to pay?  I've also called the accounts payable clerk, Jo Ann Chin, to no
>avail.  She says it's Jane's responsibility.
>
>Lesson learned here by me is have the customer pay, and let them get
>reimbursed under their warranty.  Never again like this!
>
>Thanks,
>John Dorr, RPT
>






Diane Hofstetter