Dampp Chaser Problem???????

paul bruesch paul at bruesch.net
Tue Oct 14 06:30:06 MDT 2008


I'm not sure how they could make it idiot-proof without expensive, custom
parts, but maybe color-coding with plugs and sockets... it could be just
shrink-wrap at the end of the cords and some sort of plastic overlay on the
humidistat box.  or something like that.
Paul Bruesch
Stillwater, MN

On Tue, Oct 14, 2008 at 7:13 AM, Marc Lanthier (Piano Lanco) <
info at pianolanco.com> wrote:

> Hi John,
>
> The first thing I checked was the plugs - they were in their correct
> position.
>
> Maybe Dampp Chaser could make an idiot-proof pluf or circiut that would
> prevent this.
>
> Thanks
>
>
>
> PIANO LANCO
> Marc Lanthier
> 514-770-7438
> 1-877-PIANO10
> info at pianolanco.com
> www.pianolanco.com
>
>
> -----Original Message-----
> From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On
> Behalf
> Of John Ross
> Sent: October 13, 2008 5:37 PM
> To: Pianotech List
> Subject: Re: Dampp Chaser Problem???????
>
> Did you take note as to what was plugged in where?
> Is it possible that the humidifier and dehumidifier were reversed in the
> humidistat?
> John Ross
> Windsor, Nova Scotia, Canada
> ----- Original Message -----
> From: "Marc Lanthier (Piano Lanco)" <info at pianolanco.com>
> To: "'Pianotech List'" <pianotech at ptg.org>
> Sent: Monday, October 13, 2008 2:07 PM
> Subject: Dampp Chaser Problem???????
>
>
> Hi list,
>
> I have a new customer with a Kawai RX-3 equipped with a Dampp Chaser with
> the model H-4 controller. The piano is about 3 years old. As I opened the
> lid to tune, I noticed rust on the tenor strings, and as looked closer, all
> of the bass strings had discolored from what seems to be a serious humidity
> problem. There was rust on almost all of the strings, and the tuning pins
> had discolored in the bass section.
>
> I crawled under the piano and saw that all of the plated steel brackets
> were
> rusted along with all of the screws used to hold the wiring. Even the steel
> rod (that goes through the soundboard) from the bottom was totally rusted.
> Even the brass cap was discolored.
>
> I immediately emptied the tank and unplugged the system. They will call the
> dealer and see what they can do as far as warranty from Dampp Chaser or
> from
> the dealer.
>
> Have any of you encountered such a problem with a Dampp Chaser? Does
> theirwarranty cover the replacement of strings etc...
>
> Thanks,
>
>
>
> PIANO LANCO
> Marc Lanthier
> 514-770-7438
> 1-877-PIANO10
> info at pianolanco.com
> www.pianolanco.com
>
>
>
> John M.Ross
> Windsor, Nova Scotia, Canada.
>
>
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