[pianotech] QRS Pianomation 2000CD+ not working after tuning/servicing piano!

[Greg Newell]

Ryan,

                Was the player plugged in when you removed the ribbon cable
to get the action out? More importantly was it still plugged into the wall
when you plugged the ribbon cable back in after replacing the action? Could
it be you sent a voltage spike into the unit? Is your insurance paid up? J
Just a thought.

 

Greg Newell

Greg's Piano Forté

www.gregspianoforte.com

216-226-3791 (office)

216-470-8634 (mobile)

 

From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf
Of Ryan Sowers
Sent: Thursday, January 22, 2009 11:31 AM
To: pianotech at ptg.org
Subject: [pianotech] QRS Pianomation 2000CD+ not working after
tuning/servicing piano!

 

I'm hoping someone out there has had this experience and has some insight!

I was recently servicing a newer Story & Clark grand with a QRS Pianomation
2000CD+ system. This is just a player and doesn't record or have any sort of
sensor rail that connects to the action. After tuning the piano I wanted to
lubricate the hammer flanges so I pulled the action, I put the action back
in and everything seemed great. 

A couple days later the client called to report that the player was not
working. I called the company and they said there really wasn't anything
that should be affected by normal servicing of the piano. He recommended
just making sure all the cords were properly engaged. I went to the client's
home yesterday evening and fiddled around with it but could see nothing out
of place. I pulled the action again but could see nothing wrong. 

The box unit that attaches to the underside of the keybed comes on but won't
play the disks. We tried several disks and even tried cleaning one. The
screen just reads: "--" instead of displaying the number of tracks on the
disk. 

Any ideas? Thanks!

-- 
Ryan Sowers, RPT
Puget Sound Chapter
Olympia, WA
www.pianova.net

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