[pianotech] Door open, but customer not home - what would you do?

[Tom Sivak]

Gerald, where do you live?  Your attitude seems so out of place in an urban setting.  Are you out in the rural areas?  
I just read Les Bartlett's post and I thought, yeah, in Houston, you wouldn't go into someone's unlocked home in parts of Houston.  Same as Chicago.  Some areas, most areas, really, you wouldn't go into someone's home if the door was open.  And if you did, people generally would not be tickled pink about it.   Tom Sivak
--- On Thu, 7/16/09, Gerald Groot <tunerboy3 at comcast.net> wrote:


 
 




 



I walk into homes on a regular basis if nobody is home.  If
it's open, I'll go in.  I always double check the magazines or something
to make sure that I am at the right house before I begin tuning but, I have not
as of yet, had anyone that was dissapointed or angry that I tuned the piano
anyway.  Most often, they have either left the door open for me or they
forgot I was coming but when they found me tuning, they were tickled pink that
I let myself in.  I just tell them that I figured that's what happened and
assumed they left the door open for me.   

   

   

   



From:
pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf Of Joseph
Rosenberg

Sent: Wednesday, July 15, 2009 12:27 PM

To: pianotech at ptg.org

Subject: [pianotech] Door open, but customer not home - what would you
do? 



   

I made an appointment with a customer that was 90 miles / 2
hr. drive (one way) from me. 



   





I called before I left to confirm that someone would be
there, and they said they would be there. 





   





When I got there, the gate opened up to let me in. There
were two cars out front. The front door was open, the screen door was ajar, and
there was a TV set on very loudly. A dog barked for a few minutes, and then was
quiet. 





   





I rang the bell a number of times, knocked on the door,
yelled inside, walked around the house to see if they were outside, called
their phone but got a voice mail. 





   





After about 15 minutes, I walked around to a side door that
was open. The piano was right there. I went in, kept yelling "Hello",
and proceeded to tune the piano. 





   





As I was finishing the tuning, the customers came home. They
didn't say anything about me being in the house alone, or who let me in. 





   





I'd like to know what other tuners would do in this
situation. 





   





Thanks. 





   





Joe Rosenberg 





   





   





 






avast! Antivirus: Outbound message clean.
Virus Database (VPS): 090715-0, 07/15/2009
Tested on: 7/15/2009 9:47:06 PM
avast! - copyright (c) 1988-2009 ALWIL Software.






-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://ptg.org/pipermail/pianotech.php/attachments/20090715/fa97d7e7/attachment.htm>