[pianotech] promo pens

[James Grebe]

For those of you who might not know, Steinway does market fountain pens with 
their logo on them  Stiff competition for the writing instruments I make.
James
James Grebe
Piano Tuner-Technician
Creator of Custom Caster Cups
www.grebepiano.com
1526 Raspberry Lane
Arnold, MO 63010
(314) 608-4137
Become what you believe
----- Original Message ----- 
From: "Tom Sivak" <tvaktvak at sbcglobal.net>
To: <pianotech at ptg.org>
Sent: Tuesday, July 21, 2009 7:07 AM
Subject: Re: [pianotech] promo pens


I've given out pens for ten years. I leave the pen on the piano when I 
leave. Over the ten years, I've had about two dozen people say, "I'm glad 
you left that pen. We lost your number, but then, remembered the pen."
Two dozen in ten years is not a lot, but there are doubtless others who also 
used the pen to retrieve my number who said nothing. And I would hope there 
are others who appreciated the gift of a pen but said nothing.
I don't know if it really helps my repeat business, but it costs 39 cents 
per pen. So, if it helps one out of every 270 customers remember my 
name/number and call me back, I'm even.
On the negative side, I've had people run after me as I get in my car, 
yelling, "You forgot your pen on the piano!" And I say, "It's YOUR pen!" To 
which they reply, "No, it's not! It's got your name on it!"
If only my name was Steinway!
Tom SivakChicago
--- On Tue, 7/21/09, wimblees at aol.com <wimblees at aol.com> wrote:

From: wimblees at aol.com <wimblees at aol.com>
Subject: [pianotech] promo pens
To: Pianotech at PTG.org
Date: Tuesday, July 21, 2009, 3:37 AM

At the convention, Jerry Groot gave me a pen with his name, etc. on it. 
(Thanks Jerry, nice looking pen). Randy Potter gives them out, too.



I, as I am sure others, have been approached many times by pen salesmen who 
want you to buy them for customers. I've always resisted. (One guy told me 
he "accidentally" printed 1000 pens with my name on it, and he would have to 
throw them out if I didn't buy them. When I told him he misspelled my name, 
he didn't hesitate one second and said he could change it, at no extra 
charge).



For those of you who give them out, what is your return of investment? Do 
you actually get calls from people who saw your name on the pen? Or do you 
just do it for good will, like buying an add in the high school chorus 
concert program.





Wim

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