Kerry wrote: > I was in China a couple of years ago to brush up on my once-fluent Mandarin. > A friend at Xiamen University arranged for me to tune a number of pianos > while I was there (what a great opportunity for language study!) and from > what I saw and heard the skill level is pretty low. Everybody seemed to have > at least one horror story about service. Most if not all of the techs are > connected with a store or piano company, not many independents, and the > concept of customer service is apparently not well developed yet. That's > just what I saw in one area, maybe not representative of the country as a > whole. > > > Kerry Kean > www.ohiopianotuner.com You MUST be talking about AURAL tuners
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