[pianotech] Strange Customer Complaint

Ryan Sowers tunerryan at gmail.com
Wed Jun 24 10:31:26 MDT 2009


Oh! I meant to mention that she was a teacher too!

On Wed, Jun 24, 2009 at 9:31 AM, Ryan Sowers <tunerryan at gmail.com> wrote:

>
> Here's another one!
>
> I had a client of many years call me back once after I had worked on her
> new grand (she had a U-1 before that). She said I didn't get the action back
> in right. So, I went back as soon as I could. It turned out that she had
> noticed that there was more space between note 88 and the cheek then on note
> 1! She seemed skeptical at first when I explained to her that it needed that
> space for the shift pedal, but was finally convinced.
>
> On Wed, Jun 24, 2009 at 5:40 AM, Tom Driscoll <tomtuner at verizon.net>wrote:
>
>>
>>
>> *Subject:* [pianotech] Strange Customer Complaint
>>
>> Had a music teacher ring today to complain about the tune done on the
>> school piano yesterday. The complaint was, the top 1 & 1/2 octaves of the
>> piano constantly sustain when the notes were played! After I explained that
>> it was because there was no dampers on that part of the piano, he calmed
>> down a bit. I'm guessing piano mightn't be his specialty instrument!
>>
>> Alastair.
>> David Lawson's Pianos
>> Wangaratta
>> Australia
>>
>> David,
>>  How about the music teacher complaining that the middle pedal isn't
>> working on her grand piano?She pushes it down and nothing happens!
>> Tom Driscoll
>>
>>
>
>
> --
> Ryan Sowers, RPT
> Puget Sound Chapter
> Olympia, WA
> www.pianova.net
>



-- 
Ryan Sowers, RPT
Puget Sound Chapter
Olympia, WA
www.pianova.net
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