[pianotech] Strange Customer Complaint

[Ryan Sowers]

Here's another one!

I had a client of many years call me back once after I had worked on her new
grand (she had a U-1 before that). She said I didn't get the action back in
right. So, I went back as soon as I could. It turned out that she had
noticed that there was more space between note 88 and the cheek then on note
1! She seemed skeptical at first when I explained to her that it needed that
space for the shift pedal, but was finally convinced.

On Wed, Jun 24, 2009 at 5:40 AM, Tom Driscoll <tomtuner at verizon.net> wrote:

>
>
> *Subject:* [pianotech] Strange Customer Complaint
>
> Had a music teacher ring today to complain about the tune done on the
> school piano yesterday. The complaint was, the top 1 & 1/2 octaves of the
> piano constantly sustain when the notes were played! After I explained that
> it was because there was no dampers on that part of the piano, he calmed
> down a bit. I'm guessing piano mightn't be his specialty instrument!
>
> Alastair.
> David Lawson's Pianos
> Wangaratta
> Australia
>
> David,
>  How about the music teacher complaining that the middle pedal isn't
> working on her grand piano?She pushes it down and nothing happens!
> Tom Driscoll
>
>


-- 
Ryan Sowers, RPT
Puget Sound Chapter
Olympia, WA
www.pianova.net
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