[pianotech] Strange Customer Complaint

[John Ross]

Had that.
I got a call on my cell, telling me all the E's were out.
I went back could find nothing wrong.
Then she played FACE, as a chord, and yes the E did sound bad.
She, an older woman was just learning piano, and I think FACE is all the lines or spaces. ( I never learned to read music) Just took lessons when a child, and forgot it all.
John Ross 
  ----- Original Message ----- 
  From: CHARLES BECKER 
  To: pianotech at ptg.org 
  Sent: Thursday, June 25, 2009 9:43 AM
  Subject: Re: [pianotech] Strange Customer Complaint


  How about the customer who complains about the tuning only to find out that they are reading the music wrong.
    ----- Original Message ----- 
    From: Mike Kurta 
    To: pianotech at ptg.org 
    Sent: Thursday, June 25, 2009 7:54 AM
    Subject: Re: [pianotech] Strange Customer Complaint


        My favorite quote I once heard, "The customer is not always right, but they're always the customer."

        Mike Kurta
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