[pianotech] Strange Customer Complaint

[David Ilvedson]

Maybe she shouldn't be playing jazz chords... '-]   I don't understand if you found everything OK...octaves, etc. why the Fmaj7 chord would sound bad...what did you have to retune to fix it?   

David Ilvedson, RPT
Pacifica, CA  94044

----- Original message ----------------------------------------
From: "John Ross" <jrpiano at win.eastlink.ca>
To: pianotech at ptg.org
Received: 6/25/2009 6:54:28 AM
Subject: Re: [pianotech] Strange Customer Complaint


>Had that.
>I got a call on my cell, telling me all the E's were out.
>I went back could find nothing wrong.
>Then she played FACE, as a chord, and yes the E did sound bad.
>She, an older woman was just learning piano, and I think FACE is all the lines or 
>spaces. ( I never learned to read music) Just took lessons when a child, and forgot it 
>all.
>John Ross 
>  ----- Original Message ----- 
>  From: CHARLES BECKER 
>  To: pianotech at ptg.org 
>  Sent: Thursday, June 25, 2009 9:43 AM
>  Subject: Re: [pianotech] Strange Customer Complaint


>  How about the customer who complains about the tuning only to find out that they 
>are reading the music wrong.
>    ----- Original Message ----- 
>    From: Mike Kurta 
>    To: pianotech at ptg.org 
>    Sent: Thursday, June 25, 2009 7:54 AM
>    Subject: Re: [pianotech] Strange Customer Complaint


>        My favorite quote I once heard, "The customer is not always right, but they're 
>always the customer."

>        Mike Kurta