[pianotech] Strange Customer Complaint

[Tyler Ferrari]

That is a little embarassing on her part... hmm...

 

Nothing complicated about a Maj7 haha.

 

Well at least she learned something, and she's happy with your work !
 
> Date: Thu, 25 Jun 2009 13:44:12 -0300
> From: jrpiano at win.eastlink.ca
> To: ilvey at sbcglobal.net; pianotech at ptg.org
> Subject: Re: [pianotech] Strange Customer Complaint
> 
> I didn't retune anything.
> She felt so foolish when I explained why it sounded like a dischord, she 
> never called me back.
> She was a beginner, and wasn't into complicated jazz chords.
> FAC sounds smooth, but when you add an E, it jumps out at you as being out.
> She had a friend there, and I think she might have been bragging, about how 
> her ear was better than the tuner's.
> John Ross
> ----- Original Message ----- 
> From: "David Ilvedson" <ilvey at sbcglobal.net>
> To: <pianotech at ptg.org>
> Sent: Thursday, June 25, 2009 12:59 PM
> Subject: Re: [pianotech] Strange Customer Complaint
> 
> 
> Maybe she shouldn't be playing jazz chords... '-] I don't understand if 
> you found everything OK...octaves, etc. why the Fmaj7 chord would sound 
> bad...what did you have to retune to fix it?
> 
> David Ilvedson, RPT
> Pacifica, CA 94044
> 
> ----- Original message ----------------------------------------
> From: "John Ross" <jrpiano at win.eastlink.ca>
> To: pianotech at ptg.org
> Received: 6/25/2009 6:54:28 AM
> Subject: Re: [pianotech] Strange Customer Complaint
> 
> 
> >Had that.
> >I got a call on my cell, telling me all the E's were out.
> >I went back could find nothing wrong.
> >Then she played FACE, as a chord, and yes the E did sound bad.
> >She, an older woman was just learning piano, and I think FACE is all the 
> >lines or
> >spaces. ( I never learned to read music) Just took lessons when a child, 
> >and forgot it
> >all.
> >John Ross
> > ----- Original Message ----- 
> > From: CHARLES BECKER
> > To: pianotech at ptg.org
> > Sent: Thursday, June 25, 2009 9:43 AM
> > Subject: Re: [pianotech] Strange Customer Complaint
> 
> 
> > How about the customer who complains about the tuning only to find out 
> > that they
> >are reading the music wrong.
> > ----- Original Message ----- 
> > From: Mike Kurta
> > To: pianotech at ptg.org
> > Sent: Thursday, June 25, 2009 7:54 AM
> > Subject: Re: [pianotech] Strange Customer Complaint
> 
> 
> > My favorite quote I once heard, "The customer is not always right, 
> > but they're
> >always the customer."
> 
> > Mike Kurta
> 

_________________________________________________________________
Internet explorer 8 lets you browse the web faster.
http://go.microsoft.com/?linkid=9655582
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://ptg.org/pipermail/pianotech.php/attachments/20090625/d8447e94/attachment.htm>