Andrew There is a difference between being on call and being present. Being on call means you they want to be able to call you at a moment's notice and?drop what you're doing?to come as quickly as possible to take care of whatever problem there is.?Being present means you sit in the studio and wait for a string to go out. If they want the latter, charge your tuning fee times the number of hours you're going to sit there. If it's the former, charge a premium for having to leave you're other clients, plus travel time, plus the time it takes to take care of the problem. If you schedule to come once a day to give it a tuning, charge your normal fee. Perhaps you can try to schedule all you're tunings in that area of town for the duration. Or at least don't schedule anything on the opposite side of town for those days. The bottom line is, the more you tell them it's going to cost them to inconvenience you, the less they will call?you. Even it's Prince. Wim -----Original Message----- From: Andrew Remillard <anrpiano at gmail.com> To: Pianotech List <pianotech at ptg.org> Sent: Tue, 5 May 2009 1:40 pm Subject: [pianotech] on call tuning rates One of my larger pianos is going out for a 10 day rental for a world famous musician. I have been asked to be on call for the entire time to take care of the piano. The venue manager suggested that I suggest that I just plan on tuning the piano in the morning prior to rehearsals beginning. I have never dealt with such a request and don't relish the idea of being on this person's beck and call for 10 whole days. Yet, if this is what they want I should charge accordingly. ? What kind of multiple of your going rate would you charge to be on call for 10 days? The venue is between 35 and 60 minutes away depending on traffic. ? The artist is currently known as Prince. -- Andrew Remillard ANRPiano.com 2211 Curtiss St. Downers Grove, IL ?60515 630-852-5058 -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://ptg.org/pipermail/pianotech_ptg.org/attachments/20090505/b0d75acf/attachment.html>
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