[pianotech] String Guarantee Issues

[David Ilvedson]

What is great about Mapes is how quick they can get a string to me.   I can call from the customer's house with measurements and I'll have it cross country in 3 to 4 days...

David Ilvedson, RPT
Pacifica, CA  94044

----- Original message ----------------------------------------
From: "Patrick Poulson" <pcpoulson at sbcglobal.net>
To: pianotech at ptg.org
Received: 5/9/2009 10:23:07 AM
Subject: Re: [pianotech] String Guarantee Issues


>Dean: For your information, and others, the string maker I used was Mapes. They 
>huve  usually been a reliable source, and I surprised to find these strings going bad 
>so quickly. Somebody must have had a bad day in the shop. I think, looking in 
>retrospect, my mistake was to try to salvage the strings rather than immediatley 
>return them. I gather that you switched to Arledge because of quality problems with 
>other string makers - Mapes included?
>Patrick