That would be inch pounds, right? John Ross Windsor, Nova Scotia > From: David Love <davidlovepianos at comcast.net> > Reply-To: "pianotech at ptg.org" <pianotech at ptg.org> > Date: Wed, 24 Feb 2010 16:14:51 -0800 > To: "pianotech at ptg.org" <pianotech at ptg.org> > Subject: Re: [pianotech] Tuning pin torque?!?!? > > Your decision to share or not share the name of the manufacturer is, of > course, up to you. But since it appears to be a warranty issue I will be > interested to know first if the manufacturer acknowledges that it is a > defect (I don't know how you can argue that 15 - 45 lbs of torque isn't) and > whether the situation was rectified to your satisfaction. If not, I would > like the opportunity to know who is not standing behind their product > warranties so that I may make a more informed decision whether or not to > direct a potential customer that way. In a technical forum such as this > aimed at technicians, not the general buying public, I don't think that > should necessarily be categorized as a "politically charged" interest or > unreasonable question. I don't know, Toyota comes to mind. > > David Love > www.davidlovepianos.com > > > -----Original Message----- > From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf > Of Williams, James > Sent: Wednesday, February 24, 2010 3:30 PM > To: 'pianotech at ptg.org' > Subject: Re: [pianotech] Tuning pin torque?!?!? > > Thank you Paul for your response. I am glad all worked-out for you. For the > record, if there is anyone out there that thinks for one minute that I am > protecting a particular manufacture, then you don't know me. However, I > believe there is a gentleman's way of doing business and letting "due > process" run its course. I am finding on this forum that there are some more > interested in the "politically charged" than numbers. Thanks again Paul for > your response. > > James > >
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