Greetings, In a message dated 7/21/2010 2:20:46 PM Eastern Standard Time, davidlovepianos at comcast.net writes: In my case I can tune a piano in 30 minutes but they get an hour. If I can get the piano in tune in 30 minutes I find something else that needs doing. If it’s a difficult piano it takes an hour and they don’t get more. If it ’s a disaster and it takes more than an hour they get charged more. If the convention teaches me something for greater efficiency then I do the job faster and it leaves me time for other things. My speed makes for a higher hourly rate, they get more from me because of my experience and expertise, better product, they don’t mind paying more—well some do. Amen! I believe this is termed, value added srevice. Someone older that I know, told me this type of service is popular in a depression/recession time. Julia PA -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://ptg.org/pipermail/pianotech.php/attachments/20100723/e70f50fb/attachment.htm>
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