[pianotech] shorter final tuning time with pitch raises; forearm smash

[Brian Trout]

You are correct, the customer is not always right.  But the customer is the one paying the bill and the one who needs to be satisfied with the tuner's services.  If they are not, it won't matter who's "right".  
 
 

 


From: tunerboy3 at comcast.net
To: pianotech at ptg.org
Date: Thu, 4 Nov 2010 08:18:08 -0400
Subject: Re: [pianotech] shorter final tuning time with pitch raises; forearm smash






Agreed.  Like people telling us that the piano was tuned to sharp or to flat.  Sure…   The customer is not always right. 		 	   		  
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