[pianotech] heavy damper pedal complaint

[Paul T Williams]

I've had that kind of thing happen to me as well. ....both that I was the 
bad guy, and also the good guy to do basically the same thing.  A 
personality conflict or a bad day for either side type issue I'm sure was 
the problem. 
Paul



From:
Susan Kline <skline at peak.org>
To:
pianotech at ptg.org
Date:
11/11/2010 01:35 PM
Subject:
Re: [pianotech] heavy damper pedal complaint



I removed the spring from under the damper tray, (inside) for a picky 
customer with an S&S M who was having exactly this problem. She claimed 
that the dampers were too slow to damp afterwards, and I put it back in. I 
couldn't really tell the difference in damping.

Then later on she told me that another tuner she had gone to, apparently 
dissatisfied with me, had fixed the problem *properly* ... turned out, she 
had removed the same spring. 

<some customers are like that> 

I also have heard that on newer Steinways, they use a neoprene tube inside 
the box, instead of a wrapping of bushing cloth to muffle the clinch 
plate. Sometimes the neoprene introduces a lot of friction. If I found 
that, I'd just take it out and use bushing cloth again. With new cloth, it 
takes a second tightening after the pedal has been used a bit, or the 
cloth getting pressed down lets the pedal get too loose. 

Susan

On 11/11/2010 11:21 AM, Barbara Richmond wrote: 
Hi..

The elderly gentleman with the rebuilt S&S M called to say he thinks the 
damper pedal is too hard to push down.  I haven't had a look yet.  I'll 
check the pedal timing and take the trap lever spring and stomp on it if I 
have to.  Did I read on a list that sometimes techs just remove the trap 
lever spring (if the system will work without it)?  

Thanks,

Barbara Richmond, RPT
near Peoria, Illinois


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