----- Original Message ----- From: Carl Teplitski Sent: Tuesday, November 17, 2010 9:39 PM Subject: strings breaking/ Nordheimer Propective client called requesting info. re. replacing broken strings. Piano purchased from local dealer,( 8years ) and when client complained about broken strings, dealer replaced, and also replaced a second time. Has now told the client that they are now on their own. Apparently, the son of the client is a big fellow, and client confesses that he playes quite hard. He called me in the hopes that I would be able to solve the problem, by replacing with different type strings, thinking that the Nordhiemer replacements are breaking for the same reason the originals did. I told client that I know the dealer, and consider him an honorable fellow, and probably thinks that the problem lies with the player. Of course, I really don't know why the strings break, and have not seen the piano yet. Seeing it , doesn't mean I will have the answer. If I do get involved, I will send the broken samples to a supplier, and hope we can get appropriate replacements. Wondering how others handle a problem such as this. ??????????? Carl / Winnipeg -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://ptg.org/pipermail/pianotech.php/attachments/20101118/d9762571/attachment.htm>
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