Yup. Good points. Terry Farrell On Oct 19, 2010, at 11:22 AM, Ryan Sowers wrote: > I think the main thing that clients need to understand when > accepting any bid for substantial work on their piano is to not just > know what they are getting but to **KNOW WHAT THEY ARE NOT > GETTING**. Like others have mentioned, there are many piano owners > who think their piano has been completely "rebuilt" (the other great > term is completely "gone through") because it received a new set of > bridle tapes, keytops, a quick hammer reshaping, and a ballpark > regulation. It might of even had all the "pads" replaced. > > Clients don't have a clue to all the details involved in our work. I > think when talking about a project its always best to start out with > the complete job: if its a grand probably in the neighborhood of > $30,000 and maybe $25,000 for an upright. Explain that this is what > it cost to make it like new. This brings the client down to earth, > and often puts a look of awe on their face. When they understand > that rebuilding/remanufacturing a piano is NOT easier than (the > factory) building a fine piano from scratch it makes it seem (more) > reasonable. > > I then let the client know that there is a huge area between the > complete job and doing nothing, and that we can try to help them > find a package that makes sense for them. But again, at least they > know what they are giving up. > > -- > Ryan Sowers, RPT > Puget Sound Chapter > Olympia, WA > www.pianova.net -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://ptg.org/pipermail/pianotech.php/attachments/20101019/4867a079/attachment.htm>
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