On 10/31/2010 11:16 AM, Gerald Groot wrote: > "I have a key not working. Can you tune the piano for me?" Sure, but, > tuning does not include repairs. "It doesn't? Why not? I thought if I had > the piano tuned, you would fix it too!" I keep my fee and my overhead at a level where minor repairs are included with a normal tuning. I hate nickel and diming customers, and I don't like the nuisance of explaining and figuring charges for every trifle. Susan Kline -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://ptg.org/pipermail/pianotech.php/attachments/20101031/b2405de0/attachment.htm>
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