[pianotech] A new Pianotech list that works

[Ron Nossaman]

On 3/12/2011 12:50 PM, Encore Pianos wrote:

> They may power umpteen associations and communities, but that still does not
> a good product.

At least they say they do.


> Please don't tell me that I am the problem, I've been using PC's since the
> DOS days.  Yes, there is a learning curve that I must attend to, but the
> package asks too much of us without giving any help.

Through all the years I've used computers, in all the thousands of 
emails I've sent, I've never had a message truncated in mid text - until 
last night on Higher Kludgic's system. It happened twice.


  > And I think Ron is dead on with his comment about a ground floor 
rewrite.

I've spent a considerable number of hours, days, and months in years 
past writing software for my own use, and to me this thing has the look 
of something that's already been back-patched to the point of 
incomprehensibility and uselessness. I see what looks like patches on 
patches, little if any attempt at rational organization, and no concern 
whatsoever with real world usage. It looks to me like someone bought a 
couple of function libraries and started patching modules together with 
no clear plan. Presuming the programmer(s) learned something in the 
process of getting it this far, the bottom-up rewrite should have 
already been done long before the thing was marketed. It obviously 
wasn't. Why? If PTG is switching the entire organization over to run on 
this software, look for the day when the entire PTG structure suddenly 
and mysteriously disappears. Higher Logic's response will be "Thank you 
for reaching out. Rest assured that our software is entirely virus free. 
We look forward to your continued support."


> I suppose that is good, since there is no
> documentation or help of any kind.

And why not?


>How much did we pay for this WCPOS?

No one is saying.
Ron N