[pianotech] dues payment fiasco

[Mike Spalding]

Wim,

One of the defining characteristics of this software is the seeming 
randomness with which it favors some users while stymieing others.  I 
would hesitate to blame the victim in this case.

Mike

On 2/1/2012 12:51 PM, tnrwim at aol.com wrote:
> I tried it in both places with the same results .
> Will
> Will
> It would seem to me that when there are people who have no problems 
> paying dues on line, perhaps the problems lies elsewhere.
> Wim
>
>
>
> -----Original Message-----
> From: Encore Pianos <encorepianos at metrocast.net>
> To: pianotech <pianotech at ptg.org>
> Sent: Wed, Feb 1, 2012 8:46 am
> Subject: Re: [pianotech] dues payment fiasco
>
> I tried it in both places with the same results .
> Will
> *From:*pianotech-bounces at ptg.org <mailto:pianotech-bounces at ptg.org> 
> [mailto:pianotech-bounces at ptg.org <mailto:pianotech-bounces at ptg.org?>] 
> *On Behalf Of *David Boyce
> *Sent:* Wednesday, February 01, 2012 1:02 PM
> *To:* pianotech at ptg.org <mailto:pianotech at ptg.org>
> *Subject:* Re: [pianotech] dues payment fiasco
> Well, I too left paying my dues until the last minute.  I didn't have 
> any problem doing it online; the transaction went smoothly.  BUT I did 
> it on www.ptg.org <http://www.ptg.org/> and NOT on my.ptg, where I 
> couldn't see a place to do it.
>
> Some months ago I had a similar frustrating "round in circles logging 
> on" experience when I was trying to do something else; I forget 
> exactly what, perhaps by some Care of my Piano booklets. I emailed the 
> home office who were very helpful, and told me to clear my browser 
> cache and try again on www.ptg.org <http://www.ptg.org/>.
>
> Clearly, there are problems which are not yet resolved.
>
> Best regards,
>
> David.
> www.davidboyce.co.uk <http://www.davidboyce.co.uk/>
>
>
>
> Ok, so I am going to do some venting now.  I just spent a frustrating 
> 50 minutes trying to pay my dues, and by some miracle was finally able 
> to actually do so.  It only took me about 50 tries to log in, although 
> my username and password information were entered correctly.  It 
> simply just kept going around in circles and kept asking me for the 
> same info on the page I started with, again and again and again.