[pianotech] In agreement with David, NOT

[Gerald Groot]

Isn't what I said below just plain ole common sense?   Why does it always
have to be someone else's fault when some people didn't have any problem at
all doing the same thing?  

 

Note, that I said, "could be and probably is user error."  I am mainly just
tired of the emails that have little to do with pianos.  Some of people seem
to enjoy clogging up the system complaining about things and that can go on
for weeks sometimes.   

 

OK, here is what I "think."  The people that have no clue at all about
computers or have an old/er system are likely to have more problems and a
lot less understanding on what to do than those that have a better/newer
system.  That should be pretty well understood.  I most certainly, do not
claim to be an expert in that field at all.  I am not.  But, I would imagine
that it would depend on just exactly what the problem is, some computers
could have a virus going on and not be aware of it, or a firewall that is
preventing them from getting in and they don't know how to turn it off or
allow it to accept certain web sites and it might depend on what kind of
connection the user has.  Or, maybe the user is screwing up their own
password and not even realizing it.  Perhaps they reset their password
and/or forgot it?  That would be my first "guess."  I've done that myself.
A very slow dial up system that can't handle what they are attempting to do
could prevent them from getting in maybe.  Maybe their own computer is
overloaded with stuff and needs to be cleaned out?  Maybe the whole internet
system at that time and place was being used to much and it over loaded
system.  Maybe a computer that is old.  I don't know but, those are my
thoughts and guesses on it.

 

 

 

From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf
Of Encore Pianos
Sent: Thursday, February 02, 2012 11:48 AM
To: pianotech at ptg.org
Subject: Re: [pianotech] In agreement with David, NOT

 

Ok, Gerald, you have made an argument that it is the user's fault.  Now
support that argument with facts.

 

Will Truitt

 

From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf
Of Gerald Groot
Sent: Thursday, February 02, 2012 11:36 AM
To: pianotech at ptg.org
Subject: Re: [pianotech] In agreement with David, NOT

 

Yes, I was, trying to be NICE.  I have read ENOUGH of it to see that half of
the people complaining or more, need to know more about how to use their own
damned computer or get rid it and/or upgrade the stupid thing.  They
complain about something they don't understand that isn't working because of
"probably" something on THEIR end and then blame it on something or someone
else.  An easy out.  Sounds like a customer complaint. You just tuned my
piano and now it does this and that but it didn't before......   

 

 

 

 

From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf
Of David Skolnik
Sent: Thursday, February 02, 2012 9:34 AM
To: pianotech at ptg.org
Subject: [pianotech] In agreement with David, NOT

 

Sent: Thursday, February 02, 2012 7:28 AM
Subject: Re: [pianotech] [in agreement with David
 
David I agree with you,  Have been with program for years,  Let the PTG Do
there job,  If dues is the problem for others,  put up or shut up.
Lets get back to the program PIANOS.   Over the years we have gained much
knowledge which is worth more then the dues we pay. Please move on.
Don Lemoine Florida Chapter.



While it's generally nice to be agreed with, I'm afraid I have to disagree
with such this time.  What was quoted from an earlier post of mine was in a
different context - I haven't bothered to requote it here.  In general,
probably to my detriment, I'm not a big fan of "moving on", unless the issue
has descended into total irrelevance.  There were/are reasons to continue
pursuing certain aspects of this thread here.  There seem to be many members
of this particular list (PTG members and non) who have continued to refrain
from engaging with the web lists.  They are either making a political
statement or just assuming that things will go along as they have,
indefinitely.  The problem Will was having had nothing to do with the web
lists vs. this list.  It was, as a PTG member, being stymied in doing what
he was theoretically supposed to be able to do, as a PTG member, by a
product, acquired by the organization, that seems to have persisted in not
performing as expected.  To the extent that such decisions ultimately affect
this list, everyone has a stake.  PTG members have an additional stake in
that they are paying for it.  On that level, the place to discuss it is
PTG-L, to which they/we are all pre-authorized.  

Let the PTG Do there job

There, their Don.  We Are PTG. (And So Can You!). And, no one was
complaining about having to pay dues.  Au contraire, the complaint was NOT
being able to pay them.

As for Gerald Groot's "whiners and complainers".  that starts to sound like
so much code.  But let's just look at one statement:

I haven't read hardly any of the dues crap.  Just a few people bitching as
usual.  But, for all of you complaining about not being able to sign in,
much of it could very well be "user error" as I never have problems signing
in


If he hasn't hardly read any of it, he should have little reason to be
exorcized about it.  But, most appealing is the implied logic (not higher
logic): it might be user error, he never has any problem signing in,
therefore, it was user error, therefore, shut up.

Now, about pianos...  what's a piano?

David Skolnik
Hastings on Hudson
Go to PTG-L  -  It's Happening, or will be.



At 07:59 AM 2/2/2012, Gerald Groot wrote:

I haven't read hardly any of the dues crap.  Just a few people bitching as
usual.  But, for all of you complaining about not being able to sign in,
much of it could very well be "user error" as I never have problems signing
in and you do all know there is such a thing as picking the phone and paying
dues over the phone line don't you?   Or you could send in a money order, or
cashier's check or a business check or a bill pay.  There really is nothing
wrong with the old fashioned way of doing things either.  
 
The whiners and complainers on here have gotten me to the point where I
don't even care much to be a part of it.  I use the delete button 98 % of
the time now.  
 
Jer
 
From: pianotech-bounces at ptg.org [ mailto:pianotech-bounces at ptg.org
<mailto:pianotech-bounces at ptg.org> ] On Behalf Of Donald Lemoine
Sent: Thursday, February 02, 2012 7:28 AM
To: pianotech at ptg.org
Subject: Re: [pianotech] [in agreement with David
 
David I agree with you,  Have been with program for years,  Let the PTG Do
there job,  If dues is the problem for others,  put up or shut up.
Lets get back to the program PIANOS.   Over the years we have gained much
knowledge which is worth more then the dues we pay. Please move on.
Don Lemoine Florida Chapter.

 

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