[pianotech] BBB

Delwin D Fandrich del at fandrichpiano.com
Mon Feb 6 15:23:09 MST 2012


Are you sure you're not confusing the BBB with the Chamber of Commerce?
Years back, when we looked into the BBB-and we were members for a brief
while-there were no monthly meetings involved. There were with the CC. 

 

Frankly, I don't see either as being of much use to the self-employed piano
technician. The BBB purports to be something of a quality and ethics
watchdog over its membership. In practice-at least in my experience-as long
as a member paid his dues regularly no amount of customer complaint was
going to result in their giving a negative report about a member. 

 

After watching a couple of members who made it a regular practice to cheat
their customers continue to receive good reports from the local BBB office
we decided the BBB was as bad as they were. Overall it was a waste of money.
To my knowledge we never lost a customer because we were not members of the
BBB. Nor did we ever gain one because we were. 

 

(In case anyone wondered we didn't find membership in the Chamber of
Commerce to be of any benefit either.) 

 

ddf

 

 

Delwin D Fandrich

Piano Design & Fabrication

6939 Foothill Court SW, Olympia, Washington 98512 USA

Phone  360.515.0119 - Cell  360.388.6525

del at fandrichpiano.com  <mailto:del at fandrichpiano.com> - ddfandrich at gmail.com

 

From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf
Of Paul T Williams
Sent: Monday, February 06, 2012 2:08 PM
To: pianotech at ptg.org
Subject: Re: [pianotech] BBB

 

OK.  I'll go first. 

Never done it. 

It's very expensive, and they would like to see you attend monthly meetings.
All good if you can schmooz with the local politians and bigger businessmen.
Might make you some good customers......"might" is the operative unless you
schmooz well.  I can see if you have a public shop space open to the public
with lots of retail people that come and go all day with a store person.
Where I was before becoming a CAUT, I was so out of the way, nobody would
even know how to get there!  My shop was elsewhere too. 

I'd like to know what they offer you for the huge price tag? 

I'm sure some of you guys who have storefronts, etc. can help out on this
too.  I just said "no thank you" in my self employed days.   

Good question, Gary. Just be ready to get political!  If you're good with
the community, then it might work for you. 

Paul 





From: 

Gary <gmcc at charter.net> 


To: 

pianotech at ptg.org 


Date: 

02/06/2012 03:24 PM 


Subject: 

[pianotech] BBB

 

  _____  




Just got a call this afternoon for an invitation to join the Better 
Business Bureau.  I'm not sure what the benefit would be, other than 
maybe more
advertising/tax write-off..Any of y'all members?
gary



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