[pianotech] making the Gen-u-whine Steinway

[Ron Nossaman]

On 5/3/2012 10:48 AM, Encore Pianos wrote:

>  I’m sure that Steinway has its reasons for doing
> things the way they do,

I'm not, even a little bit. The wide variety of responses as to "why" 
from employees of Steinway to any given question through the years 
indicates to me they don't know, if they ever did, why they do much of 
anything. They just "are", which they seem to think is adequate.

Ron N