In answer to Wim’s question about what criteria, I’d say whether the customer calls you back. David Love There have been news reports that a "doctor" had many patients, before it was discovered that the "doctor" wasn't a doctor at all, but treated patients anyway. Having a customer call you back is not a sign that you're a good tuner. It only means that those customers don't want to go to the trouble of finding another tuner, perhaps because they can't hear the difference. My customer list, after being in Hawaii for 5 years, is approaching 1000. That doesn't include the few hundred that have left the island. But of those 1000 names, only about half of them I would consider regular, and have me back over and over. The other 500 used me once or twice, but have opted to go to someone else. I bought the client list of a tuner who died. Of the 800 customers I bought, I have about 400 as regular customers. I am a much better tuner that the guy who died, but none of them ever said to me, "you do a much better job". They are comfortable having me tune their piano. Wim -----Original Message----- From: David Love <davidlovepianos at comcast.net> To: pianotech <pianotech at ptg.org> Sent: Tue, May 29, 2012 4:33 am Subject: Re: [pianotech] ETD tuning Vs Aural- Some Wisdom Once again, the assumption is that an RPT who tunes by ear delivers a better or more accurate tuning than a non RPT who tunes with a machine. It’ s just not necessarily so. You can pass the RPT test at 80% in each section. Are people satisfied with individuals delivering a B- tuning just because they do it aurally? Given the choice of who tunes my piano and all other things being equal (unisons and stability), give me the non RPT who can stop the lights over the 80% RPT. And if you agree, then tell me at what percentage do you switch over to the RPT. In answer to Wim’s question about what criteria, I’d say whether the customer calls you back. David Love www.davidlovepianos.com From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf Of Jason Kanter Sent: Monday, May 28, 2012 7:19 PM To: pianotech at ptg.org Subject: Re: [pianotech] ETD tuning Vs Aural- Some Wisdom Strikes me that the ETD-only user vs. the fully qualified RPT is like the optician vs. opthalmologist. One can do the measurements but need not, and probably doesn't, understand the complexities and can't handle complications. Jason On Mon, May 28, 2012 at 1:45 PM, <tnrwim at aol.com> wrote: I own only one hammer, and just barely enough mutes to block off a couple of strings. (I don't use a strip mute). The charger for my SAT IV stays at home. I have no extra batteries, no extension cords, and one car. (my wife has a car, but needs it). I've been doing it this way for 38 years. About once every 3 or 4 months my battery runs out during the middle of a tuning. That's when I use the same back up as Gary uses. Wim -------------- next part -------------- An HTML attachment was scrubbed... URL: <https://www.moypiano.com/ptg/pianotech.php/attachments/20120529/0a00a840/attachment.htm>
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