[pianotech] More PianoDisc Help Please

[Garret E. Traylor]

Stephen,
When did you do your training with Yamaha for Discklavier service? In my
humble opinion you would know these answers you had been to training.

 

Kindest Regards,

Garret 

---

Garret Traylor - President

High Point Piano & Music Inc.

88-PIANO (336) 887-4266

P Go Green! Print this email only when necessary. Thank you for helping High
Point Music be environmentally responsible.

 

From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf
Of Al Guecia/Allied PianoCraft
Sent: Tuesday, September 04, 2012 8:50 AM
To: pianotech at ptg.org
Subject: Re: [pianotech] More PianoDisc Help Please

 

I've been following the thread out of curiosity, I didn't do player
installations. Why can't you get help from PianoDisc on this?

 

Al -

High Point, NC

 

 

 





 

On Sep 3, 2012, at 2:13 PM, Steven Hopp wrote:






So I replaced the cable with a new high quality 3.5 cable from radio shack
from airport express to IQ as suggested.  Played a song from iPad and bingo
the piano played  However, the levels were bad.  The piano was very loud and
the accompaniment soft.  Then at the end of the song one key was stuck down.
As I contemplated what to do about that there was a pop and the key let up.
Now there is no light on the IQ and no light on the CPU.  There was also a
strange smell coming from the system?  Where from I could not tell.  

 

I have unplugged the system with no change.  I turned the power strip on and
off and no change.  I pushed the reset button on the CPU and no change.  I
think something "blew-up" but have no idea what.  

 

Would the levels being off like that make this system implode?  I have not
been able to adjust the levels because I never got the piano to play so the
midi files I was running to calibrate the system were never reaching the
CPU.  

 

I guess I should have tried to run the setup CD again but live and learn I
just wanted to see if the **** thing would play after the grief I have had
with class, installing the system, and then all the trouble getting the
thing to play, not to mention the thousands I have spent to be here with
basically nothing but some fancy parts.

 

Any chance anyone knows how to reset the CPU other than the CPU button?  Is
the smell a sign of a bad omen?

 

Steven

  _____  

To: pianotech at ptg.org; pianotech at ptg.org
From: steve at stevejacksonpianos.com
Date: Mon, 3 Sep 2012 05:14:43 -0400
Subject: Re: [pianotech] More PianoDisc Help Please

I've had airport problems that were similar. They are not consistent. It may
also be the iPad. Plug a cd player in with a new cable. If it works, it's
iPad or airport 

Stevejacksonpianos.com

----- Reply message -----
From: "Steven Hopp" <hoppsmusic at hotmail.com>
To: "PianoTech" <pianotech at ptg.org>
Subject: [pianotech] More PianoDisc Help Please
Date: Sun, Sep 2, 2012 8:28 pm

 

Hello,

 

First system install IQ with Airport Express using an iPad with music from
PD loaded through iTunes with the following things correct:

 

1.  All hardware installed correctly.

 

2.  Solenoids firing when chromatic test is done through the CPU.

 

3.  Learn mode for keys and pedals works and the solenoids fire as does the
pedal.

 

4.  When a song is played on the iPad through the IQ wirelessly or connected
directly to the iPad via the earphone jack the sound of the singer or band
is heard but the piano does NOT play.

 

5.  The Silent Drive HD setup CD and its 40 + files have been loaded through
iTunes onto the iPad and have been played to set up the driver boards.
During this setup the voice of the man is heard but the fax sounds are not
which is correct.  Just FYI this setup has been done.

 

6.  When the level test is performed on the IQ - a song is playing on the
iPad with volume settings according to manual - when the led is lit for
level test and then the + - button is pushed the singer sound disappears and
the three flashing lights blink continuously and do not stop unless I stop
it.

 

7.  All cords have been checked and are good and they are in the right
place.

 

8.  I have the IQ checked on the iPad so I know it is playing through the
system and it is.

 

Thoughts from anyone who has experienced such troubles or might know what I
could try?

 

Thanks,

 

Steven

 

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://www.moypiano.com/ptg/pianotech.php/attachments/20120905/ca158fe4/attachment-0001.htm>