Steinway Inquiry

[Eugenia Carter]

John,

The last time I tried to obtain written info for one of my clients, S&S
would only give me info over the phone. I was told that they only send
written letters to current owners. So now, I give my client the 800 number
and their piano serial number, have them call and ask for Customer Service.

Steinway will mail the owner a letter verifying the data they have on file.
Usually this information includes the original purchase date, original
buyer, place delivered, color and make of piano. If S&S has received info to
update their records since the original info, that too will be included.

Gina



----- Original Message -----
From: "John Minor" <jminor@uiuc.edu>
To: <caut@ptg.org>
Sent: Wednesday, August 29, 2001 5:04 PM
Subject: Re: Steinway Inquiry


> The web page lists year of manufacture. I've seen ownders have
> documentation from Steinway listing the original purchaser, location, and
> date.
>
> John
>
>
>
> On Wed, 29 Aug 2001, Fred Sturm wrote:
>
> ]John Minor wrote:
> ]>
> ]> Can anyone tell me how to get info on a particular piano from Steinway?
> ]> I've heard of people writing them with a piano model and serial # and
> ]> getting such info as who originally purchased the piano, etc.
> ]>
> ]> Thanks!
> ]>
> ]> John Minor
> ]> University of Illinois
> ]
> ]
> ]John,
> ] There's a spot on their webpage for such inquiries (not that I've used
> ]it). www.steinway.com I believe.
> ]Fred Sturm
> ]University of New Mexico
> ]
>