Broken Baldwin

[Jeff Tanner]

I actually did this work directly through Baldwin, rather than the dealer,
because at the time, we didn't have a local dealer for this piano.  It was
one of those where I discovered the growing action brackets in a Young
Chang built Wurlitzer, so I called Baldwin up and they approved the work
and ordered the parts.  IMMEDIATELY AFTER that was when the whole
bankruptcy thing started.  Took 'em 3 months to get me the parts, but by
then I was so busy with school work it took me a while to get the job
scheduled with the owner.

We'll see what happens.
Thanks,
Jeff

>List,
>
>I talked with someone at Baldwin a few days ago.  She said that all payments
>are in the hands of the lawyers at this time.  Did not know when the problem
>would be resolved.  The dealer that I did some warranty work for a few
>months ago said he would reimburse me if Baldwin didn't, so I took him up on
>the offer.
>
>Also Baldwin does not have the ability to sell parts, except to dealers,
>because Gibson was in the process of providing a way to accept payments.
>
>Good news is that Baldwin is planning to move grand piano production back to
>Conway Arkansas.
>
>Baldwin Ph    (877) 889-4805
>Baldwin Fax  (877) 641-8200
>
>Lonnie Young
>
>The University of Southern Mississippi
>Hattiesburg, MS
>
>
> -----Original Message-----
>From: 	owner-caut@ptg.org [mailto:owner-caut@ptg.org]  On Behalf Of Jeff
>Tanner
>Sent:	Friday, February 01, 2002 7:55 AM
>To:	caut@ptg.org
>Subject:	Re: Broken Baldwin
>
>I just got through with some Baldwin warranty work in December and billed
>the old Baldwin service department.  This work had been authorized by
>Baldwin during the bankruptcy before the Gibson purchase.  I suppose I need
>to make some contacts to see if I'm going to get paid, huh?  Anybody got
>the numbers?
>Jeff

Jeff Tanner
Piano Technician
School of Music
University of South Carolina
Columbia, SC 29208
(803)-777-4392 (phone)